Privacy policy

What we collect when you contact us, why, and the choices you have.

Last updated

Who we are

Turkey Hair Transplant Antalya, Lara Caddesi No:1, Antalya, Turkey, is responsible for the personal data described here. Contact us about privacy at info@antalyahairtransplant.com.

What we collect and why

  • Messages and photos you send us on WhatsApp or by email, including health information such as photos of your scalp, your age and medication. We use them to assess your suitability, prepare your plan and quote, and arrange your treatment and stay. We rely on your explicit consent for health information.
  • Booking details such as your name, contact details, travel dates and passport name, to arrange your hotel and transfers.
  • The homepage form and price calculators run in your browser. They do not send anything to us; the form only opens WhatsApp with your message ready, and nothing is sent until you choose to send it.

Who we share it with

The clinic’s medical team; the hotel and transfer providers in your package, who receive only what they need for your booking; and the messaging and email services you choose to contact us through, such as WhatsApp. We never sell your data.

Your data is used in Turkey, where the clinic is based. If you contact us from the UK or Ireland, your data is transferred there for these purposes.

How long we keep it

Enquiries that do not lead to treatment are deleted when they are no longer needed to answer you. Medical records for patients are kept for as long as the law requires.

Cookies and third-party services

This website does not use advertising or analytics cookies. Fonts, icons and scripts are loaded from Google Fonts, unpkg and cdnjs, which receive your IP address to deliver them. The contact page shows a Google Maps embed. Site administrators who log in receive cookies needed for that.

Your rights

You can ask us for a copy of your data, to correct or delete it, to restrict or object to its use, or to withdraw your consent at any time. Email us to make a request. If you are in the UK you can also complain to the Information Commissioner’s Office (ico.org.uk).

Get your personal plan and price.

Send a few photos on WhatsApp. Your doctor reviews them and you receive a written plan and price, with no deposit.